Chris Hill, Senior Manager of Developer Platforms, T-Mobile has directed transformations in a wealth of industries - Telco (T-Mobile), Automotive (Jaguar Land Rover), Retail (Costco), and Semiconductors (Intel) to win big in the marketplace and remain competitive.

His main approach follows The Theory of Constraints and is to discover the bottleneck. If the bottleneck cannot be measured, do nothing but focus on implementation of telemetry to find the bottleneck. Most larger enterprise improvements begin around the foundation of software delivery, code. Where it lies, where it builds, how it's contributed to, and how fast flows through the system (Idea to customer consumption)…