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DevOps Enterprise Summit London Virtual

08:30 BST

Opening Remarks

Welcome to DevOps Enterprise Summit London-Virtual!

Speakers

Gene Kim

Founder and Author, IT Revolution

Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →

Jeff Gallimore

Chief Technology and Innovation Officer, Excella

Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →

Tuesday June 23, 2020 08:30 - 09:05 BST
All Tracks

09:05 BST

DevOps Journey at adidas III: Exploring Data in the Cloud

Team adidas comes back this year to describe the consolidation or DevOps and SRE practices across the whole IT Department, being now renamed as Technology.

Fernando Cornago, who has taken more responsibility and whose scope is extending towards Cloud and Connectivity, brings this year Daniel Eichten. Heading up Enterprise Architecture, Daniel will talk about adidas’ Cloud and Data Strategy.

Last but least, gamification is always a topic at adidas, we’ll see how this gets implemented all over business and tech.

Speakers

Fernando Cornago

VP, Digital Tech, adidas

Fernando co-leads the Platform Engineering practice at adidas, where we design, build and run software-based and self-service platforms and technologies to speed up the value creation of the DevOps product teams, in collaboration and co-creation with them. Fernando is a passionate... Read More →

Daniel Eichten

VP, Enterprise Architecture, adidas

Equal parts Engineer and Architect holding various roles at adidas. Believer in DevOps. Occasional speaker at conferences like JavaLand of Developer Week. Hobby Barista.

Tuesday June 23, 2020 09:05 - 09:35 BST
All Tracks

09:35 BST

How a Colossus Took a Duck and Turned it into a Unicorn: the Quest to Reinvent a 156-year-old Reinsurance Company from the inside (Swiss Re)

Swiss Re is a Reinsurer with 14,500 employees and an annual revenue circa $34B – their core business for most of their history has been insuring insurers (Reinsurance). In order to diversify, tap into new risk pools and provide a wider range of services, they have created a business unit (Life Capital) to give birth to, nurture and scale B2B2C digital insurance start-ups. In essence, providing digital and operational insurance platform(s) as a service to other large non insurance brands wanting to diversify into insurance but who lack the capability, license and expertise.

This is the story of one of those start-ups: iptiQ P&C EMEA and the first 2 years of its life starting out as a vision and business case all the way through to its launch into 3 markets with its first partners. We want to share our story with you so you can understand the dead-ends and wrong turns, the mistakes and how we ultimately overcame them, the transformation of the company, its culture and ourselves…and how we ‘went native’ and now cannot turn back.

We will tell our story in chapters, each of them describing a stage and key challenge in the journey and how it was ultimately overcome so that we can move onto the next chapter.

The stories' unlikely heroes are Victoria-Head of Compliance and James- Interim Head of Delivery–we will also hear how their lives changed and the impact on them as they progress through this journey. And, of course, we’ll have a few surprises on the way.

Speakers

James Head

Founder, Rebellion Consulting

I am a technology leader with 20 years subject matter expertise in major technology transformation programmes and commercial strategy, championing new ways of working and enterprise agility.

Victoria Mayo

Head of Compliance- iptiQ EMEA P&C, Swiss Re

Victoria originally came from the more established areas of Swiss Re, having previously worked in Compliance in Swiss Re's two other core Business Units of Corporate Solutions and Reinsurance. Venturing into Life Capital, her knowledge and adaptability have been tested daily to ensure... Read More →

Tuesday June 23, 2020 09:35 - 10:05 BST
All Tracks

10:05 BST

Dr. Steven J. Spear Presentation

Steven Spear (DBA MS MS) is author of the award winning and critically acclaimed book, The High Velocity Edge, is a Senior Lecturer at MIT Sloan School of Management and in MIT's Engineering Systems Division, and is a Senior Fellow at the Institute for Healthcare Improvement. He is also a founder of See to Solve Corp, a business process software company.

An expert about how 'high velocity organizations' generate and sustain advantage, even in the most hyper competitive markets, Spear has worked with clients spanning high tech and heavy industry, software and healthcare, and new production design and manufacturing.

Speakers

Dr. Steven Spear

Author, The High Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition

Steven J. Spear is the author of the award-winning and critically acclaimed book, The High Velocity Edge. He is a senior lecturer at MIT Sloan School of Management and is a Senior Fellow at the Institute for Healthcare Improvement. He is also a founder of a consulting firm built... Read More →

Tuesday June 23, 2020 10:05 - 10:35 BST
All Tracks

10:35 BST

DevOps Confessions and Lightning Talks

DevOps Confessions highlights lessons learned from the trenches. Enjoy lightning talks - amazing content and entertainment in five minute presentations.

Speakers

Cornelia Davis

Chief Technology Officer, Weaveworks

Damon Edwards

Co-Founder and Chief Product Officer, Rundeck

Damon Edwards is a Co-Founder of Rundeck, Inc., the makers of Rundeck, the popular open source Self-Service Operations platform. Damon was previously a Managing Partner at DTO Solutions, a DevOps and IT Operations improvement consultancy. Damon has spent the past years working with... Read More →

John Willis

Distinguished Researcher, Kosli

John Willis is a Distinguished Researcher at Kosli. Previously, he was Senior Director of the Global Transformation Office at Red Hat. Before Red Hat, he was the Director of Ecosystem Development for Docker, which he joined after the company he co-founded (SocketPlane, which focused... Read More →

Tuesday June 23, 2020 10:35 - 10:55 BST
All Tracks

DevOps Confessions/Lightning Talks

10:55 BST

Break

Join our DOES London-Virtual Games!

Sticker Contest: Vote on your favorite stickers and be entered to win prizes
Scavenger Hunt: Find hidden unicorns on Sponsor booth pages to be entered to win prizes
Passport Game: Enter your email on Sponsor booth pages to be entered into their raffle drawing.

Visit the DevOps Enterprise Summit Slack for the latest updates.

Tuesday June 23, 2020 10:55 - 11:25 BST
All Tracks

11:25 BST

A Trail of Breadcrumbs: Virgin Atlantic Airways' Journey Towards Agility

This isn't a talk about...

how we've got it nailed at Virgin Atlantic
Puppet or Jenkins or Azure DevOps or Teams vs Slack or how we only use perfectly-chiseled T-shaped SREs or The Golden Framework etc. etc.
the right way to "do it"

This is a talk about...

what to do when you've been told to fix the un-fixable
what to do when you don't know where to start
what to do when what you're doing doesn't seem to be working

Speakers

Michelle Moss

Technical Release and Delivery Manager, Virgin Atlantic Airways

An expert in technology, specifically; design thinking, agile methodologies, product creation, user experience, software.

Nic Whittaker

Head of Platform Engineering & DevOps, Virgin Atlantic Airways

Currently Head of Platform Engineering & DevOps (and acting Head of Enterprise PMO) at Virgin Atlantic Airways, Nic is a seasoned technology veteran who has come "the long way round".Nic started out as a chemistry teacher before moving into technology as a junior developer in 2000... Read More →

Tuesday June 23, 2020 11:25 - 11:55 BST
Track 1

11:25 BST

Automating Secure Software Development with DevSecOps at Admiral

Admiral’s journey towards DevSecOps began two years ago at this very event! Kevin Foley attended the Nomura Investment Bank session where Nick Wadge, EMEA CTO, spoke about secure software development in a highly regulated industry.

Kevin identified the opportunity to transform the way Admiral Group developed software.

The use of open source within software development propels software innovation, a key competitive advantage, however, FTSE 100 organisations need to control the risk whilst still giving the development teams the speed they need. Speed with control.

Join this talk to learn the steps Kevin took Admiral Group through to unite software development and security teams, from idea inception, business case, tool selection and cross-functional team training.

This session presented by Sonatype.

Speakers

Kevin Foley

IT Delivery Operational Manager, Admiral Group PLC

Tuesday June 23, 2020 11:25 - 11:55 BST
Track 4

Breakout, Presented Breakout

11:25 BST

DevOps Transformation at Shell: People + Process + Technology Accepted

Research informs us that more than 70% of DevOps transformations fail. We learn from experience how to be part of the 30% of successful transformations.

This is caused, usually, because companies are not accustomed to DevOps or Agile structure, Lean planning, new technologies, new ways of working, nor their implications.

Shell, together with Liquid Studio NL, is transforming its Mobile apps domain (including its backend and infra systems) into DevOps. The approach is focused on technology first, with a strong engagement with people, what some people call “pipeline driven organization”.

With the use of delivery metrics, insights, and Continuous Improvement mentality, Shell is steadily adopting DevOps practices and delivery without impacting the delivery and creating value continuously.
Check our results that prove how the transformation is really happening.

Speakers

Guillermo Martinez

Head of DevOps, Accenture, NL

Guillermo has more than 7 years of experience in Engineering Management, Product Delivery Management, and DevOps transformations. Thanks to his technical knowledge, innovation ambitions, passion for delivering results (get things done), and efficiency and optimization focus, he became... Read More →

Samrat Mira

Lead Solution Architect, Shell

Tuesday June 23, 2020 11:25 - 11:55 BST
Track 3

11:25 BST

Dump The Ceremonies, Build Trust Instead

You’ve adopted the Agile, Lean, or DevOps methods just like you’re supposed to, but it isn’t working. Your sprints are more like marathons, you aren’t getting the flexible, rapid delivery you were promised, and you’re wondering if maybe the team is just going through the motions.

The solution is not “agile harder”. Another ceremonial meeting or by-the-book ritual isn’t going to change the dynamics. Instead, start by building trust, creating a culture of commitment and accountability, and watch the transformational results flow.

How do you change your culture? You do it by changing your conversations.

In our book Agile Conversations, we describe numerous techniques for improving your conversations and getting dramatic agile results quickly. In this talk, we will show you how to take your first steps toward a human-centred transformation, using nothing more than a piece of paper, a pen, and a willingness to learn.

Speakers

Jeffrey Fredrick

Author, Agile Conversations

Jeffrey Fredrick is an internationally recognized expert in software development. He has over 25 years’ experience covering both sides of the business/technology divide with executive roles in both Silicon Valley and London. Through pioneering open source software, conference organization... Read More →

Douglas Squirrel

Author, Agile Conversations

Douglas Squirrel has been an executive-level technical leader for nearly 20 years in a series of startups. Squirrel has transformed technical teams at over 80 organizations in the last five years as a consulting CTO and executive coach. He lives in Folkestone, England in a 600-year-old... Read More →

Tuesday June 23, 2020 11:25 - 11:55 BST
Track 2

11:55 BST

Building the World's Most Trusted Digital Gambling Brand Through Adherence to DevOps Principles (William Hill)

William Hill has a long history of adapting and innovating to provide an exciting and safe betting and gaming experience. The bonds of Brotherhood are at the heart of William Hill's brand campaign, and this resonates with the collective approach being taken to drive our technology forward. In this talk, we will provide an insight into the challenges faced and how, through adherence to DevOp principles, tech will support the organisation's ambition to build the world’s most trusted digital gambling brand and a business with greater scale, more geographic diversity and higher profit margin.

This session presented by GitLab.

Speakers

Gareth Sephton

Infrastructure and Cloud Tooling Product Owner, William Hill

Over a 20 year career at William Hill, Gareth has experienced both sides of the Development and Operations divide. Driven by a desire to take the frustration out of daily work, Gareth is a champion for DevOps adoption at William Hill and as the Tooling Product Owner is focused on... Read More →

Tuesday June 23, 2020 11:55 - 12:25 BST
Track 4

11:55 BST

Connecting Comcast and SKY: Using the Dojo Format with International Teams

When Comcast acquired SKY Communications in 2018, there was sure to be an interest in teams working closely together on both sides in order to explore which products and services would work nicely together.
These explorations were driven largely by senior leadership and focused on big ticket, highly visible products and projects.

But when the DNS teams from the two companies came together last year, it was not because a senior leader asked them to connect. Instead, it was a love for DevOps! Two members of the SKY DNS team were invited to speak at Comcast's internal DevOps conference last year, and they were greeted by our Comcast DNS teams who were eager to work with them on a shared DNS Management System.

While the motivation to work together was evident, the distance and time difference between London and Philadelphia was not an easy obstacle to navigate. We decided to try using techniques from the "The Dojo Handbook" and the results were fantastic! We were amazed how, even as remote teams, we were able to benefit from immersion, micro-sprints, a working charter and constant feedback loops.

We are going to share our story on how these teams decided not to wait to be tapped by Senior Leadership in order to work together, the issues we overcame working internationally, and the success we achieved using the Dojo approach to coordinate.

Speakers

Nisha Parkash

Online Compliance and Brand Protection Manager, Sky

Nisha Parkash became intrigued by DNS zone file management through domain name management. As someone that started at a corporate domain registrar nearly 10 years ago, Nisha managed the domain portfolios for over 30 different clients ranging from supermarket brands to fashion labels... Read More →

Michael Winslow

Senior Director, Software Development & Engineering, Comcast

Michael Winslow picked up his love for programming when he was 10 years old writing GW-Basic code on his Tandy-1000. With his passion for designing simple solutions to complex problems, Michael has played key roles at companies like Aramark, Ortho-McNeil, Oracle and Xfinity Mobile... Read More →

Tuesday June 23, 2020 11:55 - 12:25 BST
Track 1

11:55 BST

Enterprise Architecture is Dead, Long Live Enterprise Architecture (a BVSSH story) (Saxo Bank)

This talk will discuss how a modern approach to Enterprise Architecture is crucial to adding value in a world of optimising for Better Value Sooner Safer Happier.

How can radical improvements to flow, quality and team engagement transcend the efforts of individual teams and components?
How do enterprise application landscapes achieve evolutionary revolution, while living fossils like mainframes and monolithic databases are providing crucial business functionality?
How can enterprise architects go beyond their traditional roles and responsibilities of governance and review, and focus on helping organisations achieve the continuous improvement through rapid delivery and feedback, experimentation and learning

Simon Rohrer, Head of Enterprise Architecture and Co-Lead of Ways of Working at Saxo Bank has spent 27 years of his career combining a passion for modern ways of working with both hands on development and senior roles in enterprise architecture and strategy.

Here, he’ll share some of his learnings over the last few years, at Barclays in London (across the entire 35,000 person tech organisation) and latterly at Saxo Bank in Copenhagen (a smaller more nimble 1,000 person tech organisation), where he has been responsible for transforming approaches to Enterprise Architecture by incorporating concepts from eXtreme Programming, Continuous Delivery, Systems Thinking, Team Topologies, Project to Product and more - all to achieve practical business value while delivering longer term architecture and organisation transformation.

Simon has contributed a chapter on this topic and the broader topic of technical excellence to Jonathan Smart’s forthcoming IT Revolution Press book, Sooner Safer Happier.

Speakers

Simon Rohrer

Head of Enterprise Architecture & co-lead, Ways of Working, Saxo Bank

Simon Rohrer has 26 years of experience as a software developer, enterprise architect and has been a passionate advocate of modern ways of working since picking up the eXtreme Programming White Book 20 years ago.He has recently contributed a chapter on technical excellence to Jonathan... Read More →

Tuesday June 23, 2020 11:55 - 12:25 BST
Track 3

11:55 BST

Low Context DevOps: 3 Ways to End Knowledge Frustration (Stack Overflow)

An anthropologist would describe The Unicorn Project as a way to transform a high-context environment into a low-context environment. In this talk Tom describes how Stack Overflow uses this anthropological concept to make our DevOps environment more effective. Techniques include: smart defaults, “make the right way, the lazy way”, and documentation at the right time and place.

A high-context DevOps culture is one where most knowledge is unspoken, or people depend on history/experience rather than explicit telling. This can be very frustrating for new employees. A low-context DevOps culture is one where the info you need to do your job is available, visible, and accessible. Creating a low-context culture improves new-hire onboarding, enables project hopping, and helps you handle a page you receive at 2am. Because engineers tend to hop projects within a company, we're constantly becoming "the new person".

Speakers

Thomas Limoncelli

SRE Manager, Stack Overflow

An anthropologist would describe The Unicorn Project as a way to transform a high-context environment into a low-context environment. In this talk Tom describes how Stack Overflow uses this anthropological concept to make our DevOps environment more effective. Techniques include... Read More →

Tuesday June 23, 2020 11:55 - 12:25 BST
Track 2

12:25 BST

Lunch

Join our DOES London-Virtual Games!

Sticker Contest: Vote on your favorite stickers and be entered to win prizes
Scavenger Hunt: Find hidden unicorns on Sponsor booth pages to be entered to win prizes
Passport Game: Enter your email on Sponsor booth pages to be entered into their raffle drawing.

Also, visit the #snack-club channel to make a new connection via chat roulette anytime but keep in mind there may be more delegates available to chat with during lunch, breaks and afternoon networking times.

Some of the best connections made at DOES happen when you're walking to your next session or grabbing a bite to eat. We encourage you to continue making those connections virtually through our 1:1 video chat pairing feature.

Tuesday June 23, 2020 12:25 - 13:25 BST
All Tracks

12:30 BST

The Dirty Truth of DevSecOps: Feedback Loops, Culture Clashes, and Bionic Adversaries (MuseDev and Sonatype)

Join Dr. Stephen Magill (CEO at MuseDev) and Brian Fox (Co-founder and CTO at Sonatype) for a frank, interactive, and authentic discussion about DevSecOps. This Vendor Dome is not aimed at product pitches around technology, but on honest discussions of what it takes for enterprises to continuously improve upon their DevSecOps practices, culture, and collaboration efforts.

Stephen and Brian will share insights from years of discussions and guidance they've shared with fellow CEOs, CTOs, and CISOs within the DevOps community. They will share insights from enterprises on the leading edge of DevSecOps, discuss anti-patterns pursued with the best of intentions that delivered poor results, and invite attendees to shed light on epic failures and successes from their own enterprises.

This session presented by Sonatype and MuseDev.

Speakers

Brian Fox

CTO, Sonatype

Brian Fox is a software developer, innovator and entrepreneur. He is an active contributor within the open source development community, most prominently as a member of the Apache Software Foundation and former Chair of the Apache Maven project. As the CTO and co-founder of Sonatype... Read More →

Dr. Stephen Magill

VP, Product Innovation, Sonatype

Dr. Stephen Magill was the CEO and co-founder of MuseDev, and is now VP of Product Innovation at Sonatype. He has spent his career developing tools to help developers identify errors, gauge code quality, and detect security issues. Stephen has led multiple large-scale research initiatives... Read More →

Derek Weeks

VP, Sonatype

After flying to 40 countries and racing through a half-Ironman competition, Derek woke up one morning on the top of Kilimanjaro and saw the world in a new light. Soon after, Derek become a huge advocate of applying proven supply chain management principles into DevOps practices to... Read More →

Tuesday June 23, 2020 12:30 - 13:20 BST
Track 4

13:25 BST

Accelerate Your DevOps Culture of Innovation with Everyday Inclusion & Belonging (T-Mobile)

Based on The Unicorn Project stories, DORA annual reports, the Accelerate book, Google studies and many significant researches conducted in the last 10 years on cognitive diversity and innovation, we know that safer and more inclusive DevOps teams perform and innovate better. Companies that have more diverse management drive 19% higher revenue due to greater innovation. Racially diverse teams outperform non-diverse ones by 35%. And 67% of job seekers look for evidence of inclusion and equity programs when considering a new company. Yet, leaders still struggle to create an inclusive environment for their teams. Too often diversity initiatives stop at diversity and fail to address teams' inclusion, belonging and equity. In order to be authentic and effective, inclusion behaviors need to be owned, modeled and lived daily by teams and their managers. Development managers, in particular, must actualize inclusion in daily interactions, conversations, decisions and must engineer a climate of openness, collaboration and safety. The objective of this presentation is to share effective and actionable practices to help DevOps teams and managers embody inclusion through everyday collaboration and team practices.

Speakers

shaaron Alvares

Senior Manager, Cloud Agile Delivery, Salesforce

Shaaron A. Alvares works as a Senior Manager, Cloud Agile Delivery at Salesforce. She has a global work experience leading product, organizational and cultural transformation across technology, aerospace, automotive, finance and telecom industries within various global Fortune 500... Read More →

Tuesday June 23, 2020 13:25 - 13:55 BST
Track 3

13:25 BST

Demystifying DevOps & SRE (Datadog)

SRE is a large, complex topic, so we’ll start with common terminology and theory, then dive into practical examples—including lessons learned from our own journey here at Datadog. We’ll further cover the relationship between SRE and DevOps, what success looks like (and how to measure it), and how to identify and nurture both internal and external talent in order to build a cross-functional team.

This session presented by Datadog.

Speakers

Daniel Maher

Developer Relations, Datadog

Tuesday June 23, 2020 13:25 - 13:55 BST
Track 4

13:25 BST

Project to Product: Lessons From a Year of Data Driven Flow Diagnostics (Tasktop)

Over the past year, Dr. Kersten and his research team have been collecting exhaustive value stream data sets from enterprise IT organizations undergoing digital transformation. They have used the Flow Metrics defined in the Project to Product book to trace the path that hundreds of thousands of software artifacts take from inception to running software. As they sliced and diced that data to correlate flow metrics to business results, some fascinating diagnostics emerged. In this talk, Dr. Kersten will summarize those learnings, and show the correlation of each to one of the Five Ideals from The Unicorn Project. From minor maladies to major pathologies, each of the flow diagnostics offers powerful lessons that help us understand the biggest bottlenecks to achieving DevOps at scale.

Speakers

Dr. Mik Kersten

Founder and CEO, Tasktop

Dr. Mik Kersten is the bestselling author of Project To Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework. Mik started his career as a Research Scientist at Xerox PARC where he built the first aspect-oriented development environment. He then... Read More →

Tuesday June 23, 2020 13:25 - 13:55 BST
Track 2

13:25 BST

Your Data Nerd Friends Need You (DataKitchen)

How the world of data analytics, science and insights is failing and how the principles from Agile, DevOps, and Lean are the way forward. #DataOps

Speakers

Christopher Bergh

CEO and Head Chef, DataKitchen

Christopher Bergh is CEO and Head Chef at DataKitchen. Chris has more than 25 years of research, engineering, analytics, and executive management experience. Chris has an M.S. from Columbia University and a B.S. from the University of Wisconsin-Madison.Chris is a recognized expert... Read More →

Your Data Nerd Friends Need You June 2020 pptx

Tuesday June 23, 2020 13:25 - 13:55 BST
Track 1

13:55 BST

Escaping the Feature Factory - Our Journey Into Thinking Continuous Delivery End2end (Hermes Germany GmbH)

Parcel delivery used to be a traditional business, with traditional understanding of collaboration and organization.

With the advent of ecommerce, parcel delivery has become one of the core pillars of customer experience. The customers’ requests for better and more service is accompanied with ever-growing our business, requiring faster, more scalable, more robust IT solutions.

Yesterday’s answers don’t work anymore.

Aligning business and tech was our solution. Working on mindsets, methods, processes and also our organization. We will introduce how we think continuous delivery end2end, making business people have tech options and tech restrictions in mind and tech people having business opportunities and options in mind. Working on an organization where each side values the other, growing together, we achieve better outcome and more suitable solutions, carefully balancing customers’ requirements and our own, non-functional requirements.

Speakers

Michael Palzer

Head of Digital Channels & Services, Hermes Germany GmbH

Michael has a 20 years+ experience in digital product management.He joined Hermes Germany in December 2010 as Online Program Manager. Since 2013 Michael is responsible for the Digital Products Management and Channels for private senders, business senders and receivers.

Stephan Stapel

Head of Customer Solutions, Hermes Germany GmbH

Stephan is head of engineering for customer solutions at Hermes Germany. Stephan changed the ways of working in his department and transformed his team to an agile-based DevOps team who continuously focus on delivering value to their customers.Stephan has a technology background... Read More →

Tuesday June 23, 2020 13:55 - 14:25 BST
Track 1

13:55 BST

Leading Smart People (Government Digital Service)

Michael Dell tells us to "never be the smartest person in the room". But what if we're in a role where people look to us for the answers? How do we create positive change in a domain where the team are the experts?
This talk is aimed at anyone who needs to create credibility in order to influence ways of working. I'll talk about ways you can help teams use their collective expertise to move towards the right outcome. This is true even if you don't know what that outcome is yet.

Speakers

Julia Harrison

Head of Product for Technology Operations, Government Digital Service

Julia Harrison is Head of Product for Technology Operations at Government Digital Service, which she joined in April 2019. Starting out in desktop support 25 years ago, she got here via roles in engineering, project management, IT service management and product management, at companies... Read More →

Tuesday June 23, 2020 13:55 - 14:25 BST
Track 2

13:55 BST

Survival of the Opennest: Microsoft's Journey to Open Source

In this session you will learn how Microsoft went from an inward focused culture towards open source and then how collaborating in the open is now helping them to collaborate better inside the company.

When Martin Woodward joined Microsoft ten years ago, open source was called “a cancer”. A decade later, the world has changed. Now, 90% of the code we use comes from open source, GitHub has become the largest developer community on the planet, and Microsoft is one of the largest contributors to open source.
It doesn’t matter if you are a hobbyist, a start-up, a bank, whether you are flying rockets to other planets, building a personal website, or even taking pictures of a black hole - open source is now vital to how you collaborate and build software.

Sasha Rosenbaum will dig deep into Microsoft’s open source evolution, and give you the insider’s view on witnessing the company pivot to understanding and accepting the new mindset. Sasha and Martin will share how even the unlikeliest companies can learn to use and contribute to open source, and how to apply the culture of openness and collaboration “inside the corporate firewall” to empower your organization to achieve more.

Speakers

Sasha Rousenbaum

Senior Product Manager, Github

Sasha is a Product Manager at GitHub, focused on helping engineers be successful with using GitHub for work as well as for open source. In her career, Sasha has worked in development, operations, consulting, and cloud architecture. Sasha is an organizer of DevOpsDays Chicago, a chair... Read More →

Martin Woodward

Vice President, GitHub

Martin is the VP of Developer Relations at GitHub and the original creator of the Microsoft GitHub org. Before that Martin was a principal GPM on the Azure DevOps team at Microsoft, and the Executive Director of the .NET Foundation helping drive Microsoft’s move towards open source... Read More →

Tuesday June 23, 2020 13:55 - 14:25 BST
Track 3

14:25 BST

Birds of a Feather

Get together virtually to talk about shared interests. Learn from each other and come home with new insights from your fellow attendees.

Visit https://doesvirtual.com/network for all the information!

Tuesday June 23, 2020 14:25 - 15:35 BST
All Tracks

14:25 BST

Chat Roulette

Some of the best connections made at DOES happen when you're walking to your next session or grabbing a bite to eat. We encourage you to continue making those connections virtually through our 1:1 video chat pairing feature.

Visit the #snack-club channel to make a new connection via chat roulette anytime but keep in mind there may be more delegates available to chat with during lunch, breaks and afternoon networking times.

VIsit https://doesvirtual.com/network for information on all the networking opportunities.

Tuesday June 23, 2020 14:25 - 15:35 BST
All Tracks

14:25 BST

Lean Coffee

Looking to discuss important topics with others? Take a seat at one of the Virtual Lean Coffee table sessions (facilitated by speakers) to dive deep into topics of mutual interest.

VIsit https://doesvirtual.com/network for information on this and all of our networking opportunities.

Tuesday June 23, 2020 14:25 - 15:35 BST
All Tracks

15:35 BST

Break

Join our DOES London-Virtual Games!

Sticker Contest: Vote on your favorite stickers and be entered to win prizes
Scavenger Hunt: Find hidden unicorns on Sponsor booth pages to be entered to win prizes
Passport Game: Enter your email on Sponsor booth pages to be entered into their raffle drawing.

Visit DevOps Enterprise Summit Slack Channel for the latest updates!

Tuesday June 23, 2020 15:35 - 16:05 BST
All Tracks

16:05 BST

Getting Back Up When You’ve Been Knocked Down: How We Turned Our Company’s Worst Outage into a Powerful Learning Opportunity (CSG)

In February 2019, we experienced the worst outage in company history. This outage was the result of a complex system failure that pushed us beyond the limits of our current response systems, processes and culture. In the face of this adversity, we were able to find opportunity in failure. This resulted in improving how we understand incidents, respond to them, and prevent them in the first place. Now, we have a stronger organizational ability to perform incident management, we’ve reinforced and broadened culture norms around safety, and most impactfully, we have implemented an incident management system that has changed how we run outage calls. Despite how it can feel at the time, failure does not have to be permanently catastrophic. It’s how you respond to that failure that will ultimately shape your organization. Learn how you can apply what we’ve learned to make the most of outages and drive improvement within your organization.

Speakers

Erica Morrison

Vice President, Software Engineering, CSG

Erica Morrison is the Vice President of Software Engineering and her teams provide software solutions to CSG’s 40+ development teams. These solutions range from continuous integration frameworks to reusable libraries to telemetry visualization platforms. Erica is passionate about... Read More →

Tuesday June 23, 2020 16:05 - 16:35 BST
All Tracks

16:35 BST

Findings From The Field: Two Years of Studying Incidents Closely (Adaptive Capacity Labs)

In the past two years, we have had the opportunity to observe and explore the real nitty-gritty of how organizations handle, perceive, value, and treat the incidents that they experience. While the size, type, and character of these companies vary wildly, we have observed some common patterns across them.
This talk will outline these patterns we've discovered and explored, some of which run counter to traditional beliefs in the industry, some of which pose dilemmas for businesses, and others that point to undiscovered competitive advantages that are being "left on the table."
These patterns include:

A mismatch between leadership’s views on incidents and the lived experience that engineers have with them.
Learning from incidents is given low organizational priority, and the quality and depth of the results reflect this.
“Fixing” rather than “learning” - the main focus of post-incident activity is repair.
Engineers learn from incidents in unconventional ways that are largely hidden from management (and therefore unsupported).

Speakers

John Allspaw

Principal/Founder, Adaptive Capacity Labs

John Allspaw has worked in software systems engineering and operations for over 20 years in many different environments. John’s publications include the books The Art of Capacity Planning (2009) and Web Operations (2010) as well as the forward to The DevOps Handbook. His 2009 Velocity... Read More →

Tuesday June 23, 2020 16:35 - 17:05 BST
All Tracks

17:05 BST

Lightning Talks and Closing Remarks

Join us to reflect on learnings from the day and enjoy lightning talks - amazing content and entertainment in five minute presentations.

Speakers

Gene Kim

Founder and Author, IT Revolution

Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →

Jeff Gallimore

Chief Technology and Innovation Officer, Excella

Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →

Tuesday June 23, 2020 17:05 - 17:25 BST
All Tracks

Lightning Talks

17:25 BST

VIrtual Happy Hour featuring AMA with IT Revolution Authors

Join us at Happy Hour! Dedicated time for attendees to gather and make new connections. There will be hosted happy hour sessions as well as a general networking gathering. In addition, there will be a few IT Revolution authors available for an Ask Me Anything in designated sessions. Be sure to check the Happy Hour channel in Slack.

Please visit https://doesvirtual.com/network for information on all our networking activities.

Tuesday June 23, 2020 17:25 - 18:25 BST
All Tracks

18:25 BST

Q&A with John Allspaw

Join John Allspaw for live Q&A, in follow-up to his closing keynote:

https://us02web.zoom.us/j/83625560792?pwd=c1Y3b1dTTklqQ3NOTTkxa2N6SGxGdz09#success'

Speakers

John Allspaw

Principal/Founder, Adaptive Capacity Labs

John Allspaw has worked in software systems engineering and operations for over 20 years in many different environments. John’s publications include the books The Art of Capacity Planning (2009) and Web Operations (2010) as well as the forward to The DevOps Handbook. His 2009 Velocity... Read More →

Tuesday June 23, 2020 18:25 - 18:55 BST

08:30 BST

Opening Remarks

Welcome to Day 2 of DevOps Enterprise Summit London-Virtual.

Speakers

Gene Kim

Founder and Author, IT Revolution

Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →

Jeff Gallimore

Chief Technology and Innovation Officer, Excella

Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →

Wednesday June 24, 2020 08:30 - 08:55 BST
All Tracks

08:55 BST

On A Mission: Nationwide Building Society Presentation

Nationwide is in the midst of an organisation-wide pivot, realigning from a largely functional organisation to one fully aligned to our ‘Member’ needs. We’re calling these our ‘Missions’.

You heard from Nationwide last year and how we have focussed on digital transformation. This year hear how this wider organisational change is happening, all underpinned by much stronger Agile and DevOps practices, and Ways of Working cultural shift.

Patrick Eltridge (Chief Operating Officer) and Janet Chapman (Mission Leader) will bring this transformation to life including the industry imperatives for this change and how we are progressing.

We also want to hear from talented individuals who share Nationwide’s values and ambitions, and who bring the skills and capabilities required to make this transition happen!

Speakers

Janet Chapman

Mission Leader, Nationwide Building Society

Janet is a Mission Leader at Nationwide Building Society, the world’s largest mutual, where she is responsible for delivering excellent service to the Society’s 15 million members. She has a long and distinguished track record in Financial Services including roles as an Internal... Read More →

Patrick Eltridge

Chief Operating Officer, Nationwide Building Society

Patrick joined the Society as Chief Operating Officer (COO) in February 2019. He was previously Group Information Officer at Royal Bank of Scotland, where he was responsible for the successful delivery of IT and operational resilience improvement programmes. Patrick has a career spanning... Read More →

Wednesday June 24, 2020 08:55 - 09:25 BST
All Tracks

09:25 BST

DevOps Beyond the Tools (Credit Suisse)

When IT is transformed by technical enthusiasts, the amount of time discussing tools and technology is immense. We love to elaborate which integration, product or concept would solve something, or even “everything”. Often though, this is at the cost of the other two pillars of a transformation besides Tools – People and Processes. Andrea and Duncan will discuss what needs to happen to get beyond talking about the tools aspects and to start putting focus on process and people.

Speakers

Andrea Hausmann

Head of Program Strategy & Engagement, Credit Suisse

Andrea Hausmann is Head of Program Strategy & Engagement for the DevOps and Development Practices Group at Credit Suisse. Before joining as a Program Manager she studied Business Mathematics and worked as a Data Analyst for operational data. Later she worked as IT Strategist in Group... Read More →

Duncan Lawie

Director, DevOps and Development Practices, Credit Suisse

Duncan Lawie is a Director in the DevOps and Development Practices Group at Credit Suisse. With 20+ years in IT and 15+ in the financial services industry, Duncan was confident of what he was doing and where the world was going — and that DevOps was just another one of those fads... Read More →

Wednesday June 24, 2020 09:25 - 09:55 BST
All Tracks

09:55 BST

DevOps And Modernization 2.0 (CSG)

Don't be legacy. Be heritage. Modernize. In our past talks we covered both the radical people and process changes at CSG. This started with our Lean/Agile Transformation in 2012, followed by our DevOps Transformation in 2016 and integrating Product Management into DevOps thinking in 2018. This year we will cover the great modernization work we have done at CSG. As a company with a strong culture of engineering excellence we saw it vital not to act like a legacy company. As part of this, we knew we had to invest in modernization and remove technical debt. In 2010 we set out to completely modernize and transform our technology and application stack. This included Foundational Modernization such as: E2E Version Control, Automated Testing, Telemetry and Infrastructure Modernization. We then focused on a multiyear effort to modernize our application stack by moving to commodity and OSS. We also have made great strides to modernize our mainframe technology.

Speakers

Scott Prugh

Chief Architect & SVP Software Engineering, CSG

Scott supports the North America Development teams that deliver CSG’s hosted Billing & Customer Care Platform. Scott has broad experience across development and operations functions from startups to large enterprises. Scott has led major transformational efforts in technology, people... Read More →

Wednesday June 24, 2020 09:55 - 10:25 BST
All Tracks

10:25 BST

DevOps Confessions

Lessons learned from the trenches.

Speakers

Gene Kim

Founder and Author, IT Revolution

Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →

Wednesday June 24, 2020 10:25 - 10:35 BST
All Tracks

10:35 BST

In Crisis: Danger and Opportunity (Microsoft)

With 30 years’ industry experience in leading software teams, Sam acts as the chief customer advocate, responsible for strategy of the next releases of these products, focusing on DevOps, Agile and CI/CD Pipelines.

Sam curates the website, DevOps at Microsoft. He is a regular keynote speaker at many conferences including DevOps Enterprise Summit and Agile. He is the author of four books on software engineering. Prior to joining Microsoft in 2003, Sam was Director of Product Line Strategy at Rational Software Corporation, subsequently IBM.

Speakers

Sam Guckenheimer

Product Owner, Azure DevOps, Formerly of Microsoft

Sam is a regular keynote speaker at many conferences including DevOps Enterprise Summit and Agile. He is the author of four books on software engineering. Prior to joining Microsoft in 2003, Sam was Director of Product Line Strategy at Rational Software Corporation, subsequently IBM.">With... Read More →

Wednesday June 24, 2020 10:35 - 10:55 BST
All Tracks

10:55 BST

Break

Join our DOES London-Virtual Games!

Sticker Contest: Vote on your favorite stickers and be entered to win prizes
Scavenger Hunt: Find hidden unicorns on Sponsor booth pages to be entered to win prizes
Passport Game: Enter your email on Sponsor booth pages to be entered into their raffle drawing.

Visit DevOps Enterprise Summit Slack Channel for the latest updates!

Wednesday June 24, 2020 10:55 - 11:25 BST
All Tracks

11:25 BST

12 Factor Terraform: Next Generation Infrastructure As Code (Babylon Health)

Babylon’s mission is to put an accessible and affordable health service in the hands of every person on earth. In order to do this, we need to be able to deploy quickly, effectively, and with total confidence in success. The 12 Factor App is old news as far as software development is concerned, and countless firms have achieved great success in applying its principles. At Babylon we’ve gone a step further and have applied 12-factor principles to our IaC pipeline, and extended the concept of a microservice down to the infrastructure layer. This means that our delivery teams are empowered to deploy their own infrastructure and innovate around it, whilst maintaining our confidence that we can allocate cost correctly, that we remain compliant with our internal and external standards, and that we are delivering as fast as we possibly can.

Speakers

Richard Vodden

Head of Cloud Engineering, Babylon Health

Richard has been a DevOps consultant for over 7 years and has worked with a huge range of organisations from banks to government departments helping them on their DevOps journeys. Recently Richard hung up his consulting shoes and joined Babylon Health as their Infrastructure Lead... Read More →

Wednesday June 24, 2020 11:25 - 11:55 BST
Track 1

11:25 BST

Dev-First Security: Learning from the Pioneers (Snyk)

Digital Transformation, and notably Cloud and DevOps, have radically changed how we run our business and build software, and yet security practices in most companies remain largely unchanged, and so are left behind. This talk shares practices and learnings from companies with forward thinking security teams, who have transformed their security practices as well. It offers practical tips and tricks from these leaders, and a broader view on a different approach to security - dev-first security.

This session presented by Snyk.

Speakers

Guy Podjarny

Co-founder and President, Snyk

Wednesday June 24, 2020 11:25 - 11:55 BST
Track 4

11:25 BST

Lessons from a Successful Agile Adoption Outside of IT (Nationwide Building Society)

This is the story of a multi-year agile adoption across an Internal Audit community of ninety people at Nationwide Building Society. What has been achieved is remarkable in the audit industry, at both a team and community level.

Regardless of your business sector, if you're interested in how agility can help outside of IT and thinking about improving agility, you will benefit from this session.
This from the trenches case study is packed with valuable lessons to share:

What do we mean by business agility, in practical easy to understand language
The benefits of being agile (outside of IT)
The reasons for change and what measures to use to gauge how it's going (#BVSSH)
How to approach a business agile transformation (outside of IT)
What are the differences with IT, with practical examples of what works (and does not!)
Why we started using the Scrum team-level framework and why we now have an bespoke iterative sprint based approach (scrum-like!)
What's possible with business agility, and the pitfalls and lessons.

Speakers

Eleanor Taylor

Agility Coach, Nationwide Building Society

Ellie has a passion for adopting and adapting new ways of working outside of an IT context. She is helping Nationwide Building Society embrace business agility at both team and community level, and wider.

Wednesday June 24, 2020 11:25 - 11:55 BST
Track 2

11:25 BST

Open Source and Online DevOps Dojo (DXC Technology)

Skilling and re-skilling for DevOps technology AND culture is a real challenge for the software reliant industry. We can't hire fast enough and chasing talents is time consuming and expensive.

Introducing the "Online DevOps Dojo", an Open Source project to learn and practice DevOps patterns, as made popular by the "Accelerate" book and research by Nicole Forsgren, Jez Humble and Gene Kim, from the comfort of your web browser.

In this 30-minute breakout session, we will do a walkthrough of one of the training modules of the Online DevOps Dojo: "shifting security left". If you are a developer, you will get directly reusable content. If you are a leader, you will understand the concepts, see them implemented, and get the resources to create a similar program for your teams.

After a brief history of our use of DevOps Dojos, why we moved to both a face-to-face and online model, we will spend time on the story and the characters (also Open Source) of the series.

Shifting security left is a big topic: as we walk you through the module, we will get to the why and how to implement proactive security countermeasures as part of the CI and also CD pipeline, as code.

The best is that you will be able to follow along, share the Online DevOps Dojos with your colleagues, and why not use them for your own DevOps journey.

One last thing: the learning modules are open source: we invite the DevOps community to not only use, but also contribute enhancements and new modules!

Speakers

Olivier Jacques

Distinguished Technologist, DevOps, DXC Technology

Chris Swan

Engineer, The @ Company

DevOps practitioner trying to turn lots of IT ops people into DevOps practitioners.

Wednesday June 24, 2020 11:25 - 11:55 BST
Track 3

11:55 BST

Digital Transformation: Scaling Automation and Beyond

Organizations in all types of industries are starting to recognize the benefits of integrating digital technology into everything they do. Through digital transformation, organizations can connect their software development and delivery practices to their business objectives, enabling teams to deliver value to customers more efficiently and ultimately, work together to drive business outcomes.

Most organizations start their digital transformation journey by automating build, integration, test, and deployment processes. But after you've automated your software delivery pipeline, what's next? How can you go beyond automation of technical work and apply digital transformation across development teams and lines of business? And how do you prioritize security and governance along the way?

Join Andreas Prins, VP of Platform Strategy at Digital.ai, to learn about practical tips for scaling digital transformation beyond automation.

This session presented by Digital.ai.

Speakers

Andreas Prins

VP of Product Strategy, Digital.ai

Andreas Prins is Vice President of Product Strategy for Digital.ai. Andreas brings real-world experience building and scaling teams to deliver mission-critical software applications. He has extensive experience as an agile transformation coach and as a former manager of a DevOps team... Read More →

Wednesday June 24, 2020 11:55 - 12:25 BST
Track 4

Breakout, Presented Breakout

11:55 BST

Exemplars, Laggards, and Hoarders: A Data-Driven Look at Open Source Software Supply Chains (IT Revolution and MuseDev)

In a year long collaboration with Gene Kim and Dr. Stephen Magill, we objectively examined and empirically documented software release patterns and cybersecurity hygiene practices across 54,000 commercial development teams and open source projects.

In this session, we will present evidence on the outcomes of that research, highlighting organizational and technology practices that enable exemplar open source teams to deliver 50% more commits, release new code 2.4x faster, and remediate security vulnerabilities 2.9x faster, all while delivering a level of value that makes them standouts in terms of popularity and adoption.

Speakers

Gene Kim

Founder and Author, IT Revolution

Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →

Dr. Stephen Magill

VP, Product Innovation, Sonatype

Dr. Stephen Magill was the CEO and co-founder of MuseDev, and is now VP of Product Innovation at Sonatype. He has spent his career developing tools to help developers identify errors, gauge code quality, and detect security issues. Stephen has led multiple large-scale research initiatives... Read More →

Wednesday June 24, 2020 11:55 - 12:25 BST
Track 3

11:55 BST

Our First Inverse Conway's Maneuver Was Not Enough (Lufthansa Systems GmbH & Co.)

I guess you already know that there is a Conways Law. During this session, I will not tell you too much about what it is but why we thought we should make use of it. I will share what and how we did our inverse Conways Maneuver. Finally I will close with some insights where we still feel a lot of pain and why.

Speakers

Rene Lippert

DevOps Evangelist, Lufthansa Systems GmbH & Co

René started his career at Lufthansa Systems as a student in 1996 where he completed programming tasks in the area of today’s NetLine Plan. After completing his studies in mathematics, he continued working at Lufthansa Systems as developer for NetLine Sched. There, he worked his... Read More →

Wednesday June 24, 2020 11:55 - 12:25 BST
Track 2

12:25 BST

Lunch

Join our DOES London-Virtual Games!

Sticker Contest: Vote on your favorite stickers and be entered to win prizes
Scavenger Hunt: Find hidden unicorns on Sponsor booth pages to be entered to win prizes
Passport Game: Enter your email on Sponsor booth pages to be entered into their raffle drawing.

Also, visit the #snack-club channel to make a new connection via chat roulette anytime but keep in mind there may be more delegates available to chat with during lunch, breaks and afternoon networking times.

Some of the best connections made at DOES happen when you're walking to your next session or grabbing a bite to eat. We encourage you to continue making those connections virtually through our 1:1 video chat pairing feature.

Wednesday June 24, 2020 12:25 - 13:25 BST
All Tracks

13:25 BST

Taming The Fear: My Journey as a Transformational Change(d) Agent

The “Framework Trap” is the paradox that the very frameworks designed to facilitate decision making and problem solving are now actually stifling decision making and creating problems. This happens when organizations rigidly adopt a framework without testing the underlying assumptions, only to realize it constrains them and doesn't address problems unique to their organization. Often they end up adopting more frameworks to compensate and end up with framework fatigue. To avoid the Framework Trap organizations will need to embrace their unique processes and constraints and cherry pick from multiple frameworks to provide a customized and sustainable solution. In this talk Aimee Bechtle, Head of DevOps and Cloud for S&P Global's Market Intelligence division, will share how she cherry-picked from multiple frameworks to design an adaptable work management system and escaped the framework trap. She will show how this framework accelerated her S&P Global team to developing and delivering customer solutions and value within weeks.

Speakers

Aimee Bechtle

Head of DevOps and Cloud Enablement, S&P Global

Aimee is the Head of DevOps and Cloud Enablement in Market Intelligence at S&P Global. Aimee assists organizations in DevOps, Cloud and Product transformations. Having lead transformations in three very different enterprise organizations, she has developed some extensive real-world... Read More →

Wednesday June 24, 2020 13:25 - 13:55 BST
Track 1

13:25 BST

Team Topologies in Action: Early Results from Industry

Since the book Team Topologies was published in 2019, organizations around the world have started to adopt Team Topologies principles and practices like Stream-aligned teams, modern platforms, well-defined team interactions, and team cognitive load as a key driver for fast software delivery and operations.
We will look at examples from these organizations:

Gjensidige Insurance, a leading Nordic insurance company with 4000 employees and business in the Nordic and Baltic countries, uses the four fundamental team types to clarify team responsibilities and interactions and is moving towards several “thinnest viable platforms” with Stream-aligned teams as internal customers
PureGym is Britain’s largest gym chain - the first to gain over 1 million members. As PureGym expanded, so did the need for software to enable their members to book and manage gym sessions. Since 2019, PureGym has re-aligned its teams and team interactions based on Team Topologies patterns, helping to scale the engineering teams and improve flow.

uSwitch / RVU, one of the UK’s leading consumer price comparison websites, has grown a modern platform from scratch, allowing stream-aligned teams to focus on consumers needs, offloading infrastructure provisioning concerns to the platform which also provides cross-cutting services around scalability, security and data management

Visma is one of the leading software development companies in Europe with nearly 1 million customers in 21 countries. Team Topologies has helped to define and accelerate a transformation begun in 2015 to improve service ownership and speed of changes.

Wealth Wizards is a UK company making financial advice affordable and accessible to everyone through online tools and apps. The engineering division at Wealth Wizards has used the Team Topologies ideas around team cognitive load to help right-size their teams and align teams to the most important flows of business change.

For each of these examples, we explore how the ideas and patterns in Team Topologies were useful to the organization and the results of the changes.

Speakers

Manuel Pais

Co-Author, "Team Topologies"

Manuel Pais is co-author of Team Topologies: Organizing Business and Technology Teams for Fast Flow. Recognized by TechBeacon as a DevOps thought leader, Manuel is an independent IT organizational consultant and trainer, focused on team interactions, delivery practices, and accel... Read More →

Matthew Skelton

Founder at Conflux, Co-author of Team Topologies

Matthew Skelton is co-author of Team Topologies: Organizing Business and Technology Teams for Fast Flow. Recognised by TechBeacon in 2018, 2019, and 2020 as one of the top 100 people to follow in DevOps, Matthew curates the well-known DevOps team topologies patterns at devopstopologies.com... Read More →

Wednesday June 24, 2020 13:25 - 13:55 BST
Track 3

13:25 BST

The Flow Doctor Will See You Now (Tasktop)

Every large organization needs a Flow Practice to improve the rate of business value delivery through your product value streams, and to implement many of the great ideas that have inspired you throughout this conference.

During this session, you'll learn how two experiences flow doctors identify and remedy three common maladies seen as part of a Flow Practice on the journey of value stream management in software delivery.

Common Ailment: “Ever Increasing Treadmill-itis” - having too much work in progress “WIP” has way more negative impact on your flow that many realize and yet it is one of the most common recurring ailments seen.
Chronic Condition: “If I Just Stop Looking, Is it Gone Syndrome” - addressing delays and bottlenecks is never easy, but ignoring them is even worse.
Fatal Disease: “Death by 1000 Debts and Risks” - lack of visibility into debt and risk flow items is guaranteed to plague your organization in ways that can be irrecoverable if not properly addressed.

In addition, you’ll hear the flow doctors discuss the reality of referred pain (when business results are not tied to flow improvements), how to recognize patterns of areas of concern and how to determine hotspots in your flow. Join this session to learn from two experienced Flow Doctors how you, as a Flow Doctor, can gain the support of your executives and business partners, while guiding teams on a successful journey of value stream management.

This session presented by Tasktop.

Speakers

Nicole Bryan

Chief Product Officer, Tasktop

Katherine Chajke

Lead Agile Trainer, TIAA

Katharine (Kate) is a Lead Agile Trainer at TIAA. Kate has 20 years of experience in development as a software engineer, trainer, and coach with a strong passion for happy teams, business and clients. Kate provides business agility training and coaching across the enterprise, helping... Read More →

Carmen DeArdo

Senior Director, VSM Research & Design, Tasktop

Carmen DeArdo is the Senior Director, VSM Research and Design at Tasktop. Carmen consults with customers on project to product transformations to accelerate their flow of value delivery utilizing Tasktop product insights. Carmen was co-author of Standing on Shoulders: A Leader’s... Read More →

Wednesday June 24, 2020 13:25 - 13:55 BST
Track 4

Breakout, Presented Breakout

13:25 BST

Top Ten Mistakes in Managing Cloud Costs (The Duckbill Group)

"(Number four will blow your feet off!)"

Speakers

Corey Quinn

Chief Cloud Economist, The Duckbill Group

Corey is the Chief Cloud Economist at The Duckbill Group, where he specializes in helping companies improve their AWS bills by making them smaller and less horrifying. He also hosts the "Screaming in the Cloud" and "AWS Morning Brief" podcasts; and curates "Last Week in AWS," a weekly... Read More →

Wednesday June 24, 2020 13:25 - 13:55 BST
Track 2

13:55 BST

Corey Quinn Q&A

You are invited to a Zoom webinar.
When: Jun 24, 2020 02:00 PM London
Topic: Corey Quinn DOES Q&A

Please click the link below to join the webinar:
https://us02web.zoom.us/j/89691754829?pwd=ZXdZcHJHQktIa1FjSThsYkNvQXp3QT09
Password: 045364

Or iPhone one-tap :
US: +16699009128,,89691754829# or +13462487799,,89691754829#
Or Telephone:
Dial(for higher quality, dial a number based on your current location):
US: +1 669 900 9128 or +1 346 248 7799 or +1 253 215 8782 or +1 312 626 6799 or +1 646 558 8656 or +1 301 715 8592
Webinar ID: 896 9175 4829
International numbers available: https://us02web.zoom.us/u/kd7U7jhWlk

Speakers

Corey Quinn

Chief Cloud Economist, The Duckbill Group

Corey is the Chief Cloud Economist at The Duckbill Group, where he specializes in helping companies improve their AWS bills by making them smaller and less horrifying. He also hosts the "Screaming in the Cloud" and "AWS Morning Brief" podcasts; and curates "Last Week in AWS," a weekly... Read More →

Wednesday June 24, 2020 13:55 - 14:25 BST

13:55 BST

Bureaucracy and DevOps

Join Mark as he shares learnings from his new book: "The (Delicate) Art of Bureaucracy."

Speakers

Mark Schwartz

Enterprise Strategist, AWS

Learn from Mark Schwartz, author of The (Delicate) Art of Bureaucracy.As an Enterprise Strategist for Amazon Web Services, Mark Schwartz uses his extensive CIO wisdom to advise the world’s largest companies on the obvious: time to move to the cloud, guys. As the CIO of US Citizenship... Read More →

Wednesday June 24, 2020 13:55 - 14:25 BST
Track 3

13:55 BST

DevOps Metrics We Love (IBM)

Our Vice President came to us asking if we could build a dashboard to measure team velocity. We came back to him with a list of metrics we would rather measure, instead.
We wanted to improve DevOps practices and behaviors across multiple squads that are building and operating a global marketplace. There are hundreds of things we could measure. We seriously considered about 50 metrics that we could track (many from DevOps Enterprise Summit talks, or Accelerate) and chose to surface a dozen or so that would give us the most insights into agile delivery, the flow of work, availability, and code health.
This talk is about the metrics.

Assumption: you have a culture that will visualize metrics without fear.
How do we justify the value of each metric when challenged?
How do we set our thresholds for "good", "acceptable", and "poor" scores?
Which metrics are related and grouped together on the dashboard?
Which metrics do we intentionally not visualize and why?
Which metrics do we wish we had, that we don't?
Why we made it difficult to compare data across teams.

Speakers

Craig Cook

DevOps Coach, IBM

Craig has a 20+ year background in infrastructure and monitoring. He coaches and advises internal IBM development squads to improve their DevOps practices. He lives in Raleigh, NC, USA with his wife, son and dog. Other pursuits include being an Assistant Scoutmaster and member of... Read More →

Ann Marie Fred

Senior Principal Software Engineer, Red Hat

I’ve been a software engineer for more than 20 years, I was a manager for 3 years, and I have been a Security Focal for 4 years. I’ve worked in research, consulting, web portal development, IT systems management development, cloud computing, hybrid cloud, deployment automation... Read More →

Wednesday June 24, 2020 13:55 - 14:25 BST
Track 1

13:55 BST

How Sky Betting & Gaming is Driving Real-Time Operations Transformation

For many organizations, DevOps transformation is now a business imperative as it drives widely understood advantages in innovation, agility, and empowerment. However, many organizations struggle to implement and realize the true benefits of DevOps transformation due to challenges with culture, processes, and tooling–in fact, as many as 78% of organizations fail to get DevOps right.
Join Sky Betting, PagerDuty, and New Relic as they discuss Sky Betting’s transformation story and their lessons learned from over the past decade.

This session presented by PagerDuty.

Speakers

Amit Juyal

Sr Service Lifecycle Manager, Sky Betting and Gaming

Neil MacGowan

Technology Evangelist, New Relic

Rachel Obstler

VP Product, PagerDuty

Steven Wheeldon

Service Operations Manager, Sky Betting and Gaming

Wednesday June 24, 2020 13:55 - 14:25 BST
Track 4

Breakout, Presented Breakout

13:55 BST

The DOJO Consortium - A Living Scenius Project (US Bank, Verizon, Walmart)

Verizon, Target, Capital One, US Bank, Walmart & 30 more companies (and growing) have established a burgeoning community around the "DOJO" transformation practice. Together we are working to spread the immersive learning best practice to others in the DevOps world and form a supporting community to grow the practice. Establishing a shared knowledge pool, learning events and a cross-corporate community, leveraged by all to borrow what works and avoid what hasn't to accelerate the journey and success of all with this transformational model.

We invite you to visit with us to learn more about the DOJO movement, and how your company can get started/join. You don’t have to invent everything yourself. Find out how you can benefit from membership; Access to Consortium learning events and meetups, supporting members, and the shared coaches community. Link arms with others and let them help lift you up, through the power of a sharing community. A community of Shared Genius, Scenius. Let's build more awesome, together.

Verizon, Target, Capital One, US Bank, Walmart & 30 more companies (and growing) have established a burgeoning community around the "DOJO" transformation practice. Together we are working to spread the immersive learning best practice to others in the DevOps world and form a supporting community to grow the practice.

Speakers

Bryan Finster

Value Stream Architect, Walmart DevOps Dojo, Walmart

Bryan Finster has been a software developer since 1996 and a Walmart associate since 2001, developing solutions for Walmart's complex supply chain. He currently works in the Software Delivery Enablement area which provides product teams with easy tools for implementing CI/CD pipelines... Read More →

Stacie Peterson

Vice President, US Bank

Stacie is a Transformation Leader, passionate about agile, product and engineering working in concert to create awesome. She is currently heading the enterprise agile transformation at US Bank. Stacie is a long-standing member of the Agile community and advocate for immersive learning... Read More →

Roger Servey

Senior Manager, Systems Engineering, Verizon

Roger Servey is a transformation leader at Verizon and the current "mayor" of the DOJO Consortium. Roger lead Verizon's Hygieia 3.0 Co-Authorship with Capital One and is a major proponent of DevOps Maturity and performance measurement, now serving on the Hygieia Steering Committee... Read More →

Wednesday June 24, 2020 13:55 - 14:25 BST
Track 2

14:25 BST

Birds of a Feather

Get together virtually to talk about shared interests. Learn from each other and come home with new insights from your fellow attendees.

Here are all the Birds of a Feather topics and channels:

Spanning the customer/business/tech divide (#bof-cust-biz-tech-divide)
Leadership (#bof-leadership)
The “new normal” post-pandemic (#bof-new-normal-post-pandemic)
NextGen Operations (#bof-next-gen-ops)
Overcoming old ways of working (#bof-overcoming-old-wow)
Project-to-product transformations (#bof-project-to-product)
Security/audit/compliance/GRC (#bof-sec-audit-compliance-grc)
Technical excellence (#bof-tech-excellence)
Transformation journeys (#bof-transformation-journeys)
Working with data (#bof-working-with-data)

Wednesday June 24, 2020 14:25 - 16:05 BST
All Tracks

14:25 BST

Chat Roulette

Some of the best connections made at DOES happen when you're walking to your next session or grabbing a bite to eat. We encourage you to continue making those connections virtually through our 1:1 video chat pairing feature.

Visit the #snack-club channel to make a new connection via chat roulette anytime but keep in mind there may be more delegates available to chat with during lunch, breaks and afternoon networking times.

Wednesday June 24, 2020 14:25 - 16:05 BST
All Tracks

14:25 BST

Lean Coffee

Looking to discuss important topics with others? Take a seat at one of the virtual Lean Coffee table sessions (facilitated by speakers) to dive deep into topics of mutual interest.

Wednesday June 24, 2020 14:25 - 16:05 BST
All Tracks

16:05 BST

Break

Join our DOES London-Virtual Games!

Sticker Contest: Vote on your favorite stickers and be entered to win prizes
Scavenger Hunt: Find hidden unicorns on Sponsor booth pages to be entered to win prizes
Passport Game: Enter your email on Sponsor booth pages to be entered into their raffle drawing.

Visit DevOps Enterprise Summit Slack Channel for the latest updates!

Wednesday June 24, 2020 16:05 - 16:35 BST
All Tracks

16:35 BST

David Silverman Presentation, co-author of "Team of Teams: New Rules of Engagement for a Complex World"

Learn from Entrepreneur, best-selling author and former Navy SEAL, David Silverman: Founder and Chief Executive Officer of CrossLead, Inc. Founded in 2016, CrossLead is a technology company whose leadership and management framework is used by leaders and companies around the globe.

Speakers

Jessica Reif

Director of Research & Development, CrossLead Inc.

Jessica Reif is the Director of Research & development for CrossLead Inc, where she leverages the latest management research to develop new approaches to increasing business agility for CrossLead’s clients. She leads CrossLead’s education efforts and has developed training programs... Read More →

Wednesday June 24, 2020 16:35 - 17:05 BST
All Tracks

17:05 BST

DevOps 2020 - The Next Decade (Red Hat)

John has over 35 years of experience, focusing on IT infrastructure and operations. He has helped early startups such as Chef, Enstratius (now Dell), and Docker navigate the "DevOps" movement. He is one of the original core organizers of DevOpsDays and has been a prominent keynote speaker at various DevOps events throughout the years. He is also a co-author of The DevOps Handbook along with Gene Kim, Jez Humble, and “the Godfather” of DevOps, Patrick Debois.

Speakers

John Willis

Distinguished Researcher, Kosli

John Willis is a Distinguished Researcher at Kosli. Previously, he was Senior Director of the Global Transformation Office at Red Hat. Before Red Hat, he was the Director of Ecosystem Development for Docker, which he joined after the company he co-founded (SocketPlane, which focused... Read More →

Wednesday June 24, 2020 17:05 - 17:35 BST
All Tracks

17:35 BST

Lightning Talks and Closing Remarks

Join us to reflect on learnings from the day and enjoy lightning talks - amazing content and entertainment in five minute presentations.

Speakers

Gene Kim

Founder and Author, IT Revolution

Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →

Jeff Gallimore

Chief Technology and Innovation Officer, Excella

Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →

Damon Edwards

Co-Founder and Chief Product Officer, Rundeck

Damon Edwards is a Co-Founder of Rundeck, Inc., the makers of Rundeck, the popular open source Self-Service Operations platform. Damon was previously a Managing Partner at DTO Solutions, a DevOps and IT Operations improvement consultancy. Damon has spent the past years working with... Read More →

John Willis

Distinguished Researcher, Kosli

John Willis is a Distinguished Researcher at Kosli. Previously, he was Senior Director of the Global Transformation Office at Red Hat. Before Red Hat, he was the Director of Ecosystem Development for Docker, which he joined after the company he co-founded (SocketPlane, which focused... Read More →

Wednesday June 24, 2020 17:35 - 17:55 BST
All Tracks

Lightning Talks

17:55 BST

VIrtual Happy Hour featuring AMA with IT Revolution Authors

Join us at Happy Hour! Dedicated time for attendees to gather and make new connections. There will be hosted happy hour sessions as well as a general networking gathering. In addition, there will be a few IT Revolution authors available for an Ask Me Anything in designated sessions. Be sure to check the Happy Hour channel in Slack.

Wednesday June 24, 2020 17:55 - 18:55 BST
All Tracks

19:00 BST

Q&A with David Silverman, co-author of "Team of Teams: New Rules of Engagement for a Complex World"

Join David Silverman live for Q&A!

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/359896061

You can also dial in using your phone.
United States: +1 (872) 240-3311

Access Code: 359-896-061

Speakers

Jessica Reif

Director of Research & Development, CrossLead Inc.

Jessica Reif is the Director of Research & development for CrossLead Inc, where she leverages the latest management research to develop new approaches to increasing business agility for CrossLead’s clients. She leads CrossLead’s education efforts and has developed training programs... Read More →

Wednesday June 24, 2020 19:00 - 20:00 BST
All Tracks

08:30 BST

Opening Remarks

Welcome to day 3 of DOES London-Virtual! Join us to begin with conference updates and learnings.

Speakers

Gene Kim

Founder and Author, IT Revolution

Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →

Jeff Gallimore

Chief Technology and Innovation Officer, Excella

Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →

Thursday June 25, 2020 08:30 - 08:35 BST
All Tracks

08:35 BST

Building a Unified Delivery Model at Maersk

Maersk is in the middle of an overall digital transformation that has a huge impact on how the enterprise views value and brings it to market. As part of this transformation, we have realized that the biggest constraint in getting value to market faster is our own organization. We are changing that with DevOps.

Join us for a talk about how you can leverage LEAN practices and DevOps practices to accelerate the creation of new innovative digital solutions to create new business value streams.

Speakers

Rasmus Hald

Head of Cloud Center of Excellence, Maersk

As the Head of Cloud Center of Excellence, I look after the implementation of our Cloud-First strategy and the transformation that comes with it.

Thursday June 25, 2020 08:35 - 09:05 BST
All Tracks

09:05 BST

Leading for Better Value Sooner Safer Happier (Deloitte)

Leadership will make it or break it.
Culture is the biggest lever to delivering Better Value Sooner Safer Happier.
This talk is aimed at leaders at all levels.
We take a look at the antipatterns to avoid and the success patterns which lead to the delivery of Better Value Sooner Safer Happier.

Speakers

Jonathan Smart

Partner, Enterprise Agility, Deloitte

Jon leads Deloitte’s Enterprise Agility practice in the UK, helping organisations to deliver Better Value Sooner Safer Happier, through the application of agile, lean and DevOps principles and practices, organisation-wide. Previously, Jon was leading on Ways of Working globally... Read More →

Thursday June 25, 2020 09:05 - 09:35 BST
All Tracks

09:35 BST

From the Industrial Age to the Digital Age, Leading Transformation at one of the Worlds Oldest Enterprises (Coats PLC)

Our session tells the story of how we inherited a stalling, debt burdened project, relying on external suppliers, and under mounting pressure to deliver urgently, and used it as the catalyst to create a new, permanent digital capability. This can pivot and meet the needs of the challenging times we live in, delivering new products that are digitising the way Coats engage with our customers

We will describe how we filled the product gap, how we created a ‘dev circle of life’ to enable rapid development and operational excellence, and share some lessons learned along the way. We will also dip into examples from our past transformation journeys and highlight some patterns we have seen, and then attempt the impossible, and show to the world for the first time, a scientific formula for successful digital transformation. Or as we call it ‘The Success Calculus’.

Speakers

Tim Dempsey

CTO Transformation, Coats PLC

Tim delivered his first agile project in 1998, and has spent the last 5 years managing ambitious, enterprise-wide devops and cloud transformation initiatives in BT, Vodafone, the UK Ministry of Justice and latterly Coats plc.

Paul McMahon

Global Director of Technology and Innovation, Coats PLC

A commercially minded, board level CTO / Director, with a relentless focus on creating business value from technology. Paul has led multiple transformation programs for some of the worlds largest Enterprises in the following industry sectors: Banking, Energy, Public Sector, Telecommunications... Read More →

Thursday June 25, 2020 09:35 - 10:05 BST
All Tracks

10:05 BST

Fireside Chat with Dr. Carlota Perez

Join Gene Kim and Dr. Mik Kersten in a conversation with researcher, lecturer, and international consultant, Dr. Carlota Perez, an expert in the social and economic impact of technical change and in the historically changing conditions of growth, development, and competitiveness.

Speakers

Prof. Carlota Perez

Honorary Professor IIPP, UCL, UK, International Consultant and Lecturer

British-Venezuelan researcher, academic and international consultant, Carlota Perez studies the social and economic impact of major waves of technical change and the historically changing conditions for growth, innovation, development and competitiveness. She is Honorary Professor... Read More →

Gene Kim

Founder and Author, IT Revolution

Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →

Dr. Mik Kersten

Founder and CEO, Tasktop

Dr. Mik Kersten is the bestselling author of Project To Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework. Mik started his career as a Research Scientist at Xerox PARC where he built the first aspect-oriented development environment. He then... Read More →

Thursday June 25, 2020 10:05 - 10:35 BST
All Tracks

10:35 BST

Lightning Talks

Enjoy our final round of lightning talks featuring James Wickett and John Willis.

Speakers

Damon Edwards

Co-Founder and Chief Product Officer, Rundeck

Damon Edwards is a Co-Founder of Rundeck, Inc., the makers of Rundeck, the popular open source Self-Service Operations platform. Damon was previously a Managing Partner at DTO Solutions, a DevOps and IT Operations improvement consultancy. Damon has spent the past years working with... Read More →

John Willis

Distinguished Researcher, Kosli

John Willis is a Distinguished Researcher at Kosli. Previously, he was Senior Director of the Global Transformation Office at Red Hat. Before Red Hat, he was the Director of Ecosystem Development for Docker, which he joined after the company he co-founded (SocketPlane, which focused... Read More →

Thursday June 25, 2020 10:35 - 10:50 BST
All Tracks

Lightning Talks

10:50 BST

Break

Join our DOES London-Virtual Games!

Sticker Contest: Vote on your favorite stickers and be entered to win prizes
Scavenger Hunt: Find hidden unicorns on Sponsor booth pages to be entered to win prizes
Passport Game: Enter your email on Sponsor booth pages to be entered into their raffle drawing.

Visit DevOps Enterprise Summit Slack Channel for the latest updates!

Thursday June 25, 2020 10:50 - 11:20 BST
All Tracks

11:20 BST

Cloud Transformation at Scale (H&M)

How do we enable cloud transformation within the enterprise? From strategy to execution – Listen to how H&M mobilized their cloud transformation to enable speed and innovation. How modern ways of working and DevOps created a customer obsessed value driven new focus and organization powered by people, data and tech.

Speakers

Jakob Knutsson

Head of Cloud & Data Center, Core Engineering, H&M Group

With a focus on modern management and cloud, Jakob Knutsson has been following the big shift in the IT landscape where the demands and speed of business is outpacing IT operations. Jakob has an extensive background in Microsoft technology and is a leading expert on Azure Cloud. He... Read More →

Thursday June 25, 2020 11:20 - 11:50 BST
Track 3

11:20 BST

DevOps and Internal Audit: A Great Partnership (Nationwide Insurance)

How can you “pass an audit” in a DevOps environment? How does a segregation of duties control fit into DevOps? How is risk mitigated when using a continuous delivery model? These are common questions practitioners ask when adopting DevOps.

Incorporating DevOps practices into the delivery pipeline can have significant impacts across the three lines of defense, from DevOps practitioners to Internal Auditors.

By attending this session, attendees will learn to change the way they think about risks and controls, including how they’re performed and assessed. Attendees will also learn about how DevOps can positively impact their experience during an internal audit (enabling greater self-service, increased use of analytics, reduced need for manual sign-offs, etc.).

Speakers

Rusty Lewis

IT Audit Specialist, Nationwide Insurance

Rusty is an IT Internal Audit Analyst at Nationwide Insurance with 5 years of IT audit experience. Since joining Nationwide, Rusty has been a key contributor to advancing IT audit practices through the use of data analysis techniques to provide additional insight on risk mitigation... Read More →

Clarissa Lucas

Technology Audit Director, Nationwide Insurance

Clarissa Lucas is an experienced audit and risk management leader in the financial services industry. She leads the internal audit team responsible for auditing the technology organization at Nationwide Insurance. With over ten years of experience in auditing business processes, she... Read More →

Thursday June 25, 2020 11:20 - 11:50 BST
Track 2

11:20 BST

How Betway Tests in Production: Hypothesis-Driven Development (Win Technologies)

Betway has been following a “test in production” approach to building software for a few years. They test in production for two primary reasons: to validate business hypotheses and gain confidence in technical implementations. In this session, Michael will share tips, experiences, and lessons learned from testing in production.Some of the topics will include:
• A/B testing: how Betway implements A/B tests and gathers data to prove that a product change is adding value
• Trunk-based development: how Betway uses this technique to release incomplete and broken code into production, so it can to be continually tested and refined within the production environment
• Managing problems: how Betway resolves both technical and business problems that arise. Michael will also share how the company implemented key aspects of testing in production across several systems. Plus, he’ll share a framework they adopted to streamline the whole process.

This session presented by LaunchDarkly.

Speakers

Michael Gillett

Solutions Architect, Win Technologies

Michael and his team are responsible for the Betway welcome journey from homepages through to registration and they use a number of techniques to ensure reliability whilst being able to run multiple experiments in production. He started at Betway 6 years ago and has worked across... Read More →

Thursday June 25, 2020 11:20 - 11:50 BST
Track 4

11:20 BST

The Art of Practices and How They Support the DevOps Transformation at Africa's Largest Bank (Standard Bank)

This presentation focuses on how we have used DevOps Engineering Practices to drive our Digital transformation at the Standard Bank Group. When we started this journey our aim was to answer a simple question: Can modernized Engineering Practices(DevOps) create a competitive advantage for our Business? Our aim was to answer this question so that we could showcase a direct correlation between the way we engineered our products and services and the benefit to our customer. This presentation will aim to highlight our journey to date and the work that we are still doing to answer the above question. This presentation will also provide insight into how we have integrated this work with some of our strategic Programmes such as our Cloud Programme and our Resilience Program. It will also showcase how a 150 year old bank is trying to reinvent the way we look at Engineering and some of the pitfalls that we have experienced in our journey but also some of the great successes that we have seen.

Speakers

Natasha Anderson

Software Engineering Practice Lead, Standard Bank

Natasha Anderson is the Software Engineering Practice Lead and is responsible for establishing and maturing software engineering capabilities in Standard Bank Group. As such, her primary objective is to enable modern engineering practices so that Software Engineering becomes Standard... Read More →

Thursday June 25, 2020 11:20 - 11:50 BST
Track 1

11:50 BST

DevOps during COVID-19 (Microsoft)

COVID-19 is not just a centennial public health and economic crisis. It is also a unique sudden experiment in digital transformation. The way we work will be different forever. What previously appeared to be niche differences in DevOps performance now have significant impact. Sam reviews three months of research since the quarantine and identifies factors that differentiate teams that survive from those that thrive.

Speakers

Sam Guckenheimer

Product Owner, Azure DevOps, Formerly of Microsoft

Sam is a regular keynote speaker at many conferences including DevOps Enterprise Summit and Agile. He is the author of four books on software engineering. Prior to joining Microsoft in 2003, Sam was Director of Product Line Strategy at Rational Software Corporation, subsequently IBM.">With... Read More →

Thursday June 25, 2020 11:50 - 12:20 BST
Track 3

11:50 BST

Embracing Agility with an Effective Deployment Pipeline: The Story of SPAR e-Commerce

In evaluating most catalytic events, it’s not so much what happens that matters; it’s what happens next. Business requires the power of IT to influence customer experience, support changing business models and develop new efficiencies. We have experienced these truths:

Motivated IT teams often prefer grass-roots solutions and creativity over heavy top-down mandates.
Orchestrating the diverse perspectives, processes, tooling and contributions across IT teams is a laudable aspiration and a continuous challenge.
Software professionals love to think big while searching for the smallest, smartest changes to deliver desired results.

With 84,000 employees in 3,000 brick-and-mortar stores contributing to the success of the SPAR Austria brand, increasing competition from native on-line retailers was the catalyst that dramatically increased the pressure on SPAR to succeed. To accelerate its transformation, SPAR’s Information and Communication Systems group turned to Enterprise Studio by HCL to assess automation opportunities and provide enterprise agile coaching.

SPAR asked Enterprise Studio to “automate everything” in the shift to agile. Over time, with numerous sprints and PIs, Enterprise Studio helped implement a fully integrated development factory, embracing the grass-roots strengths of IT with all teams working in unison to become more responsive to business needs.
What happened next?

SPAR e-Commerce shops moved from error-prone, chaotic, manual efforts towards streamlined software development, a 100% increase in release frequency, a 99% reduction in deployment time, and near-zero error rates. Today, SPAR rolls out high-quality feature-toggle releases, provisions in-house IaaS systems on-demand, and releases hot fixes with zero downtime to production.

Starting with a catalytic event—great pressure on IT and big ambitions—SPAR combined small steps toward agile and DevOps with a collaborative client/vendor approach to achieve more creativity, greater innovation and better engagement between IT and business stakeholders.

Speakers

Max Ehammer

Enterprise Architect for Software Development and Integration, SPAR Business Services GMbH

As much as Max Ehammer, an advocate of systems theory, loves complexity, he delights in removing it even more.Max has held several technology management and architecture leadership roles with SPAR’s Information and Communication Services group, driving adoption of agile and restructuring... Read More →

David Jungwirth

Senior Director - Digital Advisory at Enterprise Studio, HCL Technologies

David's interests and expertise include driving enterprise agility by adapting enterprise cultures and streamlining organisational processes to focus on value.David has held leadership positions for CI/CD architecture, agile product management, technology and IT management consulting... Read More →

Thursday June 25, 2020 11:50 - 12:20 BST
Track 2

11:50 BST

How Engineering does DevOps using Slack

Around the globe, DevOps teams use Slack for everything from code reviews to cross-functional communication. Now you can learn how to unlock these capabilities, as well as how to build a DevOps culture that’s ready for change.

In this session, we’ll show you how technical teams can centralise and automate their workflows through Slack using all their favourite tools and apps. You’ll come away with an understanding of how DevOps teams can work more efficiently with Slack, leading to stronger features and faster releases.

This session presented by Slack.

Speakers

V Brennan

Regional Lead Engineering EMEA, Slack

Thursday June 25, 2020 11:50 - 12:20 BST
Track 4

11:50 BST

Industrial DevSecOps "Value Streams to Agile Teams" (Lockheed Martin and Northrop Grumman)

As Agile and DevOps practices continue to challenge the status quo and improve business outcomes, large companies need to learn how to scale these practices across large, complex systems composed of hardware, firmware, and software. The ability to iterate and deploy faster requires companies to adapt to changing needs, reduce cycle time for delivery, increase value for money, and leverage innovations. An industry-wide misconception is that this form of rapid iteration is only for software or small applications and systems. For large cyber-physical solutions, software is only one part of the value stream leading us to consider the implication and the application of Agile DevOps principles across the entire end-to-end flow. This talk will discuss examples and lessons learned of large Government Contractors transition from Waterfall for DevSecOps both domestically and internationally for large scale systems of systems from the F-35 to Space Systems to Aegis and more. When adopting Agile and DevOps principles to developing products it is important to understand flow of value throughout the value stream and to identify the constraints within the system. While software is key, looking at these systems holistically has brought in many other challenges. In this presentation, we will demonstrate the importance of systems thinking and value stream identification to understand flow, theory of constraints, and organizing around value. These two government contractors will discuss not only our successes, but also where we fell short of the mark and what was learned. The lessons we have learned and our continuing experimentation is paving the way for how companies who build safety critical system of systems can achieve similar results as the Unicorns. Suzette and Robin share lessons learned in value stream identification to building autonomous teams in a traditional command and control culture.

Speakers

Suzette Johnson

Northrop Grumman Fellow, Northrop Grumman

Dr. Suzette Johnson works for Northrop Grumman Corporation near Baltimore, Maryland. As an NG Fellow, she is Northrop Grumman’s Agile Transformation and Center of Excellence Lead. As a Certified Agile Enterprise Coach and Scaled Agile Program Consultant, she has an interest and... Read More →

Robin Yeman

Chief Technical Officer, Catalyst Campus for Technology and Innovation

In her new roles as Chief Technical Officer for Catalyst Campus, Robin matches the latest technologies and processes to mission needs. She works closely with technology providers and customers to optimize the delivery of products and services from research and development directly... Read More →

Thursday June 25, 2020 11:50 - 12:20 BST
Track 1

12:20 BST

Lunch

Join our DOES London-Virtual Games!

Sticker Contest: Vote on your favorite stickers and be entered to win prizes
Scavenger Hunt: Find hidden unicorns on Sponsor booth pages to be entered to win prizes
Passport Game: Enter your email on Sponsor booth pages to be entered into their raffle drawing.

Also, visit the #snack-club channel to make a new connection via chat roulette anytime but keep in mind there may be more delegates available to chat with during lunch, breaks and afternoon networking times.

Some of the best connections made at DOES happen when you're walking to your next session or grabbing a bite to eat. We encourage you to continue making those connections virtually through our 1:1 video chat pairing feature.

Thursday June 25, 2020 12:20 - 13:20 BST
All Tracks

13:20 BST

Building the Analytics Factory (John Deere)

Kira will provide an animated view of John Deere’s analytics journey – highlighting learnings, challenges, and advantages associated with leading transformation in a 182-year old industrial company.

Speakers

Kira Barclay

Director, Analytics, John Deere

Thursday June 25, 2020 13:20 - 13:50 BST
Track 1

13:20 BST

Lloyds Banking Group Journey with GitHub Enterprise

Sharing the story of GitHub in LBG to date, successes, challenges and our future focus.

This session presented by GitHub.

Speakers

Paul Williams

Product Owner, Lloyds Banking Group

Paul has 20 years as a technologist including 17 with Lloyds Banking Group (LBG). He has worked on many programs, ranging from launching new systems, products and large scale integrations. Most recently, Paul worked as a DevOps Centre of Excellence Engineer and also as the LBG GitHub... Read More →

Thursday June 25, 2020 13:20 - 13:50 BST
Track 4

Breakout, Presented Breakout

13:20 BST

Secrets of Developer Productivity at the Tech Giants (MuseDev)

Google, Facebook, and Amazon have invested heavily in developer productivity, with a focus on using automation to flag performance, reliability, and security issues early in development. They have each published extensively on their productivity experiments, describing lessons learned and best practices for incorporating static analysis and testing into DevOps workflows in a developer-centric manner. Google has developed a static analysis platform that integrates so seamlessly with the development process that many devs aren’t aware of the platform’s existence until it points out a critical vulnerability. Facebook has integrated fuzz testing and machine-learning backed fix suggestions into their workflow in a similarly low-friction manner. And Amazon has integrated advanced formal reasoning tools into CI processes to streamline certification reviews and catch security regressions. What all of these efforts share is that they allow developers to recognize and fix issues themselves, without the involvement of security or QA teams, enhancing productivity of both the security / QA and development teams. This talk will describe these automation efforts, with a focus on open source tools and integration steps that any enterprise can adopt to boost their own developer productivity and enhance software security.

Speakers

Dr. Stephen Magill

VP, Product Innovation, Sonatype

Dr. Stephen Magill was the CEO and co-founder of MuseDev, and is now VP of Product Innovation at Sonatype. He has spent his career developing tools to help developers identify errors, gauge code quality, and detect security issues. Stephen has led multiple large-scale research initiatives... Read More →

Thursday June 25, 2020 13:20 - 13:50 BST
Track 2

13:50 BST

Automated Testing on the Mainframe, Yes it Can Be Done (IBM)

Automated testing for traditional mainframe applications has been a challenge but, over the last few years, significant work has been done to improve the landscape to allow the same type of development. This session will discuss using OpenShift for z/OS test environments, new open source testing capability Galasa, doing unit testing with code coverage as changes are made and the shift in culture required to do this transformation based on customer use cases.

Speakers

Rosalind Radcliffe

IBM Fellow, CIO DevSecOPS CTO, IBM

Rosalind Radcliffe is a Distinguished Engineer in IBM. She is Chief Architect for DevOps for Enterprise Systems. She is responsible for driving the DevOps for multi-platform architecture. This includes System z and Power system. In addition she is responsible for driving the architecture... Read More →

Thursday June 25, 2020 13:50 - 14:20 BST
Track 3

13:50 BST

The Modern Open Source Programs Office: Microsoft's Journey

Open source is everywhere, in every product, every business, and every organization -- it’s a core part of the modern DevOps landscape. Understanding your open source engagement enables you to drive the outcomes you want, from creating great ecosystems around your tech, to contributing to and supporting the projects you depend on, to using open source in a secure and compliant way. This is the remit of the modern Open Source Programs Office (OSPO).

Not only is open source in 80-90% of today’s systems, the scale of that open source is staggering -- it’s trivial to type docker build and end up with 100s or 1000s of components in your container.

In this talk we cover the policies, mechanisms, and culture changes needed to be effective as you attempt to navigate the scope and scale of open source engagement, enable your organizations, and ensure important ecosystems flourish. We tell the story through the lens of Microsoft’s journey from actively opposing open source to being one of its largest proponents with over 20,000 developers on GitHub. You will hear how Microsoft evolved, and continues to evolve, on the engagement spectrum and learn how you can drive similar changes in your world.

Speakers

Jeff McAffer

Senior Director of Product, GitHub

Jeff loves open source and loves bringing more open source to more people and teams. His current role at GitHub fits that perfectly – enabling organizations to engage with open source @ scale. Whether it’s understanding communities and business models, or open source governance... Read More →

Thursday June 25, 2020 13:50 - 14:20 BST
Track 2

13:50 BST

Visual Flow: A Guided, Virtual Tour Through Interactive Exercises to Expose Neglected WIP & Dependencies (Tasktop)

Neglected work often plants invisible technical debt in the system, knowing that short-term thinking sways prioritization in favor of new revenue generating features over protecting valuable assets. Adding in dependencies on highly utilized experts exacerbates the invisible problems. This guided tour takes you through virtual exercises where teams can discover how to deal with the brutal combination of important neglected work and cross team dependencies.

Speakers

Dominica DeGrandis

Principal Flow Advisor, Tasktop

Dominica DeGrandis is Principal Flow Advisor at Tasktop, where she helps customers improve the flow of work across value streams. Responsible for introducing customers to flow-based aspects of digital transformation, she guides IT teams and business teams to understand and adopt new... Read More →

Thursday June 25, 2020 13:50 - 14:20 BST
Track 1

14:20 BST

6 Key Principles for Becoming More Product-led (Amplitude)

"Projects to Products" is a popular refrain in the DevOps community. But many companies are missing the essence of projects to products and being product-led. It goes beyond hiring swarms of product owners, referring to your internal partners as "customers", and calling everything/anything a product. In this talk we will explore what it means to be product-led (hint, it doesn't mean being product manager led, and you don't need to sell software products). We will discuss some key shifts that are influencing how teams approach product building, as well as some helpful mental models for thinking about the role of technology/design in achieving sustainable business and customer outcomes.

Key topic areas will include:

The essence of being product-led
The shift to “real” customers vs. internal customers
From funnels to engagement ladders and lifetime value
Features and products as temporary solutions to persistent needs
Breaking out of short-termism. Sustainable product-led growth
Learning as fast as you ship
Embracing the Mess

I'm looking forward to my third DOES event, and interacting with the community in real-time during my talk.

Speakers

John Cutler

Product Evangelist, Amplitude

Thursday June 25, 2020 14:20 - 14:50 BST
Track 3

14:20 BST

Chasing the Unicorns at T-Mobile

Twelve hour outage bridges, worn out headphones, 90% unplanned work, and 25TB of randomly corrupted file systems were normal business for T-Mobile developer platforms. When the foundation of where software delivery happens is the bottleneck, throughput remains buried under a large pile of debt. Ripe for improvement, T-Mobile has begun to embrace DevOps principles including transparency, telemetry, post-mortems, and continuous experimentation to spark a turnaround of historic proportions.
Listen as Chris Hill, Senior Manager of Developer Platforms, walks through a journey capitalizing on T-Mobile culture and desire to create experiences customers love. The culture, otherwise know as "Team Magenta" lead to an appetite to change and now has teams achieving up to 30x throughput gains and decreased deployment pain.

Speakers

Chris Hill

Senior Manager, Developer Platforms, T-Mobile

Chris Hill, Senior Manager of Developer Platforms, T-Mobile has directed transformations in a wealth of industries - Telco (T-Mobile), Automotive (Jaguar Land Rover), Retail (Costco), and Semiconductors (Intel) to win big in the marketplace and remain competitive.His main approach... Read More →

Thursday June 25, 2020 14:20 - 14:50 BST
Track 1

14:20 BST

How Many Nines Are Enough? (Gremlin)

How many nines are enough? In this talk, Gremlin CEO Kolton Andrus shares insights from years at Amazon, Netflix, and now working with a wide array of customers across various disciplines and industries. He'll describe what each level of availability looks like, the challenges faced at each stage, and the trade offs required to achieve the next nine of uptime.

Speakers

Kolton Andrus

CEO, Co-Founder, Gremlin

Kolton is co-founder and CEO of Gremlin, a Chaos Engineering firm. Previously he was a Chaos Engineer at Netflix, improving streaming reliability. He designed and built F.I.T., Netflix's failure injection service. Prior to that, he improved the performance and reliability of the Amazon... Read More →

Thursday June 25, 2020 14:20 - 14:50 BST
Track 2

14:50 BST

Q&A with Dominica DeGrandis

Join Dominica for Q&A: https://tasktop.zoom.us/j/94960307167

Speakers

Dominica DeGrandis

Principal Flow Advisor, Tasktop

Dominica DeGrandis is Principal Flow Advisor at Tasktop, where she helps customers improve the flow of work across value streams. Responsible for introducing customers to flow-based aspects of digital transformation, she guides IT teams and business teams to understand and adopt new... Read More →

Thursday June 25, 2020 14:50 - 15:50 BST

14:50 BST

Birds of a Feather

Get together to talk about shared interests. Learn from each other and come home with new insights from your fellow attendees.

Here are all the Birds of a Feather topics and channels:

Spanning the customer/business/tech divide (#bof-cust-biz-tech-divide)
Leadership (#bof-leadership)
The “new normal” post-pandemic (#bof-new-normal-post-pandemic)
NextGen Operations (#bof-next-gen-ops)
Overcoming old ways of working (#bof-overcoming-old-wow)
Project-to-product transformations (#bof-project-to-product)
Security/audit/compliance/GRC (#bof-sec-audit-compliance-grc)
Technical excellence (#bof-tech-excellence)
Transformation journeys (#bof-transformation-journeys)
Working with data (#bof-working-with-data)

Thursday June 25, 2020 14:50 - 16:00 BST
All Tracks

14:50 BST

Chat Roulette

Some of the best connections made at DOES happen when you're walking to your next session or grabbing a bite to eat. We encourage you to continue making those connections virtually through our 1:1 video chat pairing feature.

Visit the #snack-club channel to make a new connection via chat roulette anytime but keep in mind there may be more delegates available to chat with during lunch, breaks and afternoon networking times.

Thursday June 25, 2020 14:50 - 16:00 BST
All Tracks

16:00 BST

Break

Join our DOES London-Virtual Games!

Sticker Contest: Vote on your favorite stickers and be entered to win prizes
Scavenger Hunt: Find hidden unicorns on Sponsor booth pages to be entered to win prizes
Passport Game: Enter your email on Sponsor booth pages to be entered into their raffle drawing.

Visit DevOps Enterprise Summit Slack Channel for the latest updates!

Thursday June 25, 2020 16:00 - 16:30 BST
All Tracks

16:30 BST

4 Zones Model: Maximizing the Business Value of IT

The 4 Zones Model provides CIOs and their senior leadership teams with the framework, vocabulary, processes and toolset to enable them to elevate the role, impact and business value IT delivers across their organization.

This talk will include specific use cases of how the 4 Zones Model helps deliver:
- A higher percentage of IT resources allocated to change/grow the business activities
- A significant increase in speed to market and time to value for all development initiatives
- A strong alignment between future IT investment priorities and critical business outcomes
- A more impactful presence for IT at the business growth strategy table

Speakers

Peter D. Moore

President, Wild Oak Enterprises, LLC

Peter D. Moore is a business and digital technology strategy advisor specializing in helping companies manage for exponential revenue, margin and net income growth. Over the past fifteen years, Mr. Moore has worked with CEO’s, COO’s and other C-Suite executives from Citigroup... Read More →

Thursday June 25, 2020 16:30 - 17:00 BST
All Tracks

17:00 BST

Staying Competitive in a Highly Regulated Market with Continuous Delivery and DevOps (Siemens)

Continuous Delivery and DevOps in an industrial company? Frequent deployments in a regulated environment? We'll show you how Siemens Healthineers picked up this challenge and revolutionized their way of working to remain a leader while also in a digital market.

Speakers

Peter Fassbinder

Principal Expert PLM Process Innovation, Siemens AG

Dr. Peter Fassbinder is Principal Key Expert for PLM Process Innovation at Siemens Advanta Consulting. Based on over 15 years hands-on experience in Lean / Agile and more than 5 years transforming a industrial and regulated organizations to Continuous Delivery and DevOps, he drives... Read More →

Carsten Spies

Head of R&D - teamplay, Digital Ecosystem Platform, Siemens Healthineers

Carsten Spies is responsible for the R&D team of teamplay at Siemens Healthineers. He has a strong background in application development in the healthcare sector as project manager, product manager and R&D lead. Carsten is actively driving the Lean / Agile / DevOps transition for... Read More →

Thursday June 25, 2020 17:00 - 17:30 BST
All Tracks

17:30 BST

Closing Remarks

Thank you everyone for a wonderful three days!

Speakers

Gene Kim

Founder and Author, IT Revolution

Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →

Jeff Gallimore

Chief Technology and Innovation Officer, Excella

Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →

Thursday June 25, 2020 17:30 - 17:45 BST
All Tracks