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Tuesday, June 23 • 13:55 - 14:25
Leading Smart People (Government Digital Service)

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Michael Dell tells us to "never be the smartest person in the room". But what if we're in a role where people look to us for the answers? How do we create positive change in a domain where the team are the experts?
This talk is aimed at anyone who needs to create credibility in order to influence ways of working. I'll talk about ways you can help teams use their collective expertise to move towards the right outcome. This is true even if you don't know what that outcome is yet.

avatar for Julia Harrison

Julia Harrison

Head of Product for Technology Operations, Government Digital Service
Julia Harrison is Head of Product for Technology Operations at Government Digital Service, which she joined in April 2019. Starting out in desktop support 25 years ago, she got here via roles in engineering, project management, IT service management and product management, at companies... Read More →

Tuesday June 23, 2020 13:55 - 14:25 BST
Track 2