Neglected work often plants invisible technical debt in the system, knowing that short-term thinking sways prioritization in favor of new revenue generating features over protecting valuable assets. Adding in dependencies on highly utilized experts exacerbates the invisible problems. This guided tour takes you through virtual exercises where teams can discover how to deal with the brutal combination of important neglected work and cross team dependencies.
Dominica DeGrandis is the author of Making Work Visible: Exposing Time Theft to Optimize Work & Flow. She is a huge fan of Flow and uses visual cues to inspire change. As Principal Flow Advisor at Tasktop, Dominica introduces organizations to flow metrics & Value Stream thinking... Read More →
