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Wednesday, June 24 • 08:55 - 09:25
On A Mission: Nationwide Building Society Presentation

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Nationwide is in the midst of an organisation-wide pivot, realigning from a largely functional organisation to one fully aligned to our ‘Member’ needs.  We’re calling these our ‘Missions’.
You heard from Nationwide last year and how we have focussed on digital transformation.  This year hear how this wider organisational change is happening, all underpinned by much stronger Agile and DevOps practices, and Ways of Working cultural shift.
Patrick Eltridge (Chief Operating Officer) and Janet Chapman (Mission Leader) will bring this transformation to life including the industry imperatives for this change and how we are progressing.
We also want to hear from talented individuals who share Nationwide’s values and ambitions, and who bring the skills and capabilities required to make this transition happen!

avatar for Janet Chapman

Janet Chapman

Mission Leader, Nationwide Building Society
Janet is a Mission Leader at Nationwide Building Society, the world’s largest mutual, where she is responsible for delivering excellent service to the Society’s 15 million members. She has a long and distinguished track record in Financial Services including roles as an Internal... Read More →
avatar for Patrick Eltridge

Patrick Eltridge

Chief Operating Officer, Nationwide Building Society
Patrick joined the Society as Chief Operating Officer (COO) in February 2019. He was previously Group Information Officer at Royal Bank of Scotland, where he was responsible for the successful delivery of IT and operational resilience improvement programmes. Patrick has a career spanning... Read More →

Wednesday June 24, 2020 08:55 - 09:25 BST
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